Connecting Customers with Trusted Courier Professionals
Request a courier in minutes. KONET connects individuals and businesses with trusted courier partners across the UK
How KONET Works?
From delivery request to courier connection in four simple steps.
01
Tell us about your delivery
Provide the collection point, destination, item details and preferred delivery time.
03
Receive competitive quotes
Interested couriers respond with their availability and details for completing the delivery.
02
KONET matches your requestKONET reviews the details and shares the opportunity with suitable courier partners
04
Choose and arrangeSelect the suitable option and confirm the delivery and payment details with the courier.
Why choose KONET?
✓ UK-Wide Coverage✓ Trusted Courier Partners✓ Fast Response Times
Areas We Cover
UK-Wide Courier Coverage
KONET connects customers with courier professionals across the UK.
Whether you need a local collection or a delivery across the country, we'll share your request with suitable courier partners covering your area.
England • Scotland • Wales • Northern Ireland
Partner with KONET
Supporting Courier Businesses. Creating New Opportunities.KONET works with professional couriers and delivery businesses across the UK, creating new opportunities to connect with customers requiring reliable transport services.Our partnership network is designed to complement your existing operation — providing access to additional opportunities while allowing you to remain fully focused on running your own business.Built Around Your BusinessWe understand that every courier operation is different. Our partners maintain complete control over their availability and the opportunities they choose to pursue.Whether you're an independent owner-driver, an established courier company or operating a growing fleet, KONET is designed to work alongside your business — not interfere with it.A Partnership Focused on GrowthOur approach is simple: KONET grows when our partners grow.By building a network of reliable courier professionals and connecting them with genuine customer demand, we aim to create long-term value for both our partners and the customers we serve.Expand your opportunities. Strengthen your network. Grow with KONET.
About KONET
Connecting demand with professionals ready to deliver.
KONET was created to solve a simple problem within the courier industry: customers need reliable access to professional courier services, while courier businesses need consistent opportunities to keep their vehicles moving and their businesses growing.For individuals and businesses, finding the right courier can mean contacting multiple companies, checking availability and comparing options. KONET simplifies that process by taking a delivery request and connecting it with suitable courier partners who are interested in the work.At the same time, we help courier businesses access quality delivery enquiries, secure more jobs and make better use of their available capacity.Our goal is to create a stronger connection between customers who need something moved and courier professionals ready to move it.Whether it’s across town or across the country, we want KONET to become the go-to place when something needs transporting.
FAQs
What is KONET?
KONET connects individuals and businesses requiring courier services with professional courier partners across the UK.
How does KONET work for customers?
Submit your delivery requirements through KONET and we'll use the information provided to connect your enquiry with suitable courier professionals.
Does KONET operate the delivery service?
KONET provides the connection between customers and independent courier partners. Once connected, the courier and customer arrange the final service requirements directly.
Where is KONET available?
KONET is designed to support delivery requirements across the UK, from local journeys to nationwide transportation.
Who can become a KONET courier partner?
Applications are open to professional owner-drivers, self-employed couriers, independent courier businesses and larger operators that meet KONET's partner requirements.
Is there a fee to become a KONET partner?
There is no upfront fee to apply to join the KONET partner network. Approved partners can access relevant opportunities as they become available.
How is the price of an opportunity calculated?
Pricing considers factors including journey distance, urgency, vehicle requirements, delivery requirements and the overall value of the opportunity. The applicable price is shown before a partner chooses to proceed.
Am I required to accept every opportunity?
No. KONET is designed to complement your existing operation. Partners remain in control of which opportunities they choose to pursue based on their availability and business requirements.
The version I’d useTERMS & CONDITIONS
Last Updated: 8 August 2026About These TermsThese Terms & Conditions govern your use of the KONET website and services. By accessing or using KONET, submitting a delivery request, applying to become a courier partner or purchasing a delivery lead, you agree to these Terms. If you do not agree to them, you should not use KONET.1. About KONETKONET is a UK-based lead generation and introduction service connecting individuals and businesses requiring delivery services with independent courier professionals and courier businesses.KONET is not a courier company and does not transport goods directly.KONET may collect and review delivery requirements before making an opportunity available to suitable courier partners. This process is intended to improve the relevance and quality of delivery enquiries but does not guarantee that a delivery will proceed or that a courier will secure the work.2. User ResponsibilitiesBy using KONET, you agree to:• Provide accurate, complete and current information
• Not submit fraudulent, false or misleading information
• Use KONET only for lawful purposes
• Treat customers, courier partners and KONET representatives appropriately
• Not misuse KONET's website, forms, systems or services3. Customer ResponsibilitiesCustomers agree to:• Provide accurate collection and delivery information
• Provide accurate information about the item or items being transported
• Ensure items are lawful and suitable for transportation
• Disclose relevant handling, access, weight, size or delivery requirements
• Communicate honestly with courier partners
• Agree the final delivery price and service arrangements directly with the selected courier unless KONET expressly states otherwiseSubmitting a delivery request does not guarantee that a suitable courier will be available or that a delivery will be accepted.4. Courier Partner ResponsibilitiesCourier partners agree to:• Hold all licences, insurance, permissions and documentation required for the services they provide
• Provide accurate personal, business and operating information to KONET
• Keep relevant information supplied to KONET reasonably up to date
• Operate suitable, safe and appropriately insured vehicles
• Carry out accepted delivery work professionally and lawfully
• Comply with applicable road, transport and safety requirements
• Use customer information only for legitimate purposes connected with the relevant delivery opportunity
• Not misuse, resell or distribute customer information obtained through KONETKONET may review applications before allowing a courier or courier business to access delivery opportunities.5. Delivery Leads and OpportunitiesApproved courier partners may be offered the opportunity to purchase delivery leads through KONET.A lead provides access to information relating to a potential delivery opportunity, including relevant customer and delivery details.Where reasonably practicable, KONET reviews information submitted by customers before making a lead available. However, KONET cannot guarantee that all information supplied by a customer is complete, accurate or unchanged.Purchasing a lead does not guarantee that:• The courier will secure the delivery
• The customer will accept the courier's quotation
• The delivery will ultimately proceed
• The courier will be the only business given access to the opportunity, unless expressly stated otherwiseCourier partners are free to decide whether to purchase an available opportunity.6. Lead Pricing and PaymentsThe price of a delivery lead may vary depending on factors relating to the delivery opportunity.The applicable lead price will be shown to the courier partner before purchase. Courier partners are under no obligation to purchase an opportunity offered to them.Payments made through KONET may be processed by Stripe or another approved payment provider. KONET does not normally store complete payment-card details.7. RefundsBecause purchasing a lead provides access to customer and delivery information, lead purchases are generally non-refundable once those details have been released.KONET may, however, consider a refund or account credit where:• Customer contact information is materially invalid
• The same lead has been supplied to the same courier in error
• The supposed customer confirms that no genuine delivery request was made
• A technical fault prevented the courier from accessing the purchased lead
• KONET otherwise determines that the lead was materially invalidA refund will not normally be provided because:• The courier did not secure the delivery
• The customer rejected the courier's quotation
• The customer chose another courier
• The customer changed or cancelled their delivery plans after submitting a genuine request
• The courier decided not to pursue the opportunity after purchasing itKONET may request reasonable supporting information before determining whether a refund or credit is appropriate.8. Relationship Between Customers, Couriers and KONETCourier partners using KONET operate as independent businesses or self-employed professionals.Nothing in these Terms creates an employment, worker, agency, franchise, partnership or joint-venture relationship between KONET and a courier partner.KONET introduces potential customers and courier partners. Unless expressly stated otherwise, any quotation, delivery agreement, payment arrangement and subsequent delivery service is agreed directly between the customer and courier.KONET is not a party to that delivery contract.9. Limitation of LiabilityKONET provides a lead-generation and introduction service and does not itself perform courier or transportation services.To the fullest extent permitted by law, KONET is not responsible for:• Delivery delays, cancellations or failures
• Lost, stolen or damaged goods
• The conduct, acts or omissions of customers or courier partners
• Disputes arising between customers and couriers
• Prices, quotations or agreements made directly between customers and couriers
• Loss arising from inaccurate or incomplete information supplied by a user
• A courier failing to secure work after purchasing a lead
• A customer choosing not to proceed with a deliveryKONET does not guarantee the availability of courier partners, the availability of delivery opportunities or any particular level of work or income for courier partners.Nothing in these Terms excludes or limits liability where doing so would be unlawful.10. Prohibited UseUsers must not:• Submit false, fraudulent or fictitious delivery requests
• Attempt to circumvent KONET's payment or lead-access systems
• Harass, threaten or abuse customers, courier partners or KONET representatives
• Upload or submit unlawful, harmful or infringing material
• Use KONET in connection with unlawful activity
• Attempt to interfere with KONET's website, systems or security
• Sell, publish or share purchased customer or lead information with unauthorised third parties
• Use customer information for marketing or unrelated purposes without an appropriate lawful basis11. Intellectual PropertyThe KONET name, logo, branding, website content, graphics, designs and other intellectual property are owned by or licensed to KONET.Users may not copy, reproduce, distribute, modify or commercially exploit KONET content without prior written permission.12. Suspension, Refusal or TerminationKONET may refuse, restrict, suspend or terminate access to its services where a user:• Breaches these Terms
• Misuses KONET's services
• Creates a material risk to customers, couriers or KONET
• Engages in suspected fraudulent or unlawful conduct
• Fails applicable verification or approval requirements
• Misuses customer or lead informationKONET may also reject a courier-partner application where its approval requirements are not met.13. Changes to These TermsKONET may update these Terms from time to time to reflect changes to its services, business practices or legal obligations.The latest version will be published on the KONET website with the applicable revision date.Continued use of KONET after updated Terms take effect constitutes acceptance of the revised Terms where permitted by law.14. Governing LawThese Terms are governed by the laws of England and Wales.The courts of England and Wales will have jurisdiction over disputes arising from these Terms, subject to any mandatory rights available to consumers under applicable law.15. Contact UsQuestions regarding these Terms & Conditions can be sent to:Email: [email protected]
Website: www.konetglobal.co.uk
1. Information We CollectDepending on how you interact with KONET, we may collect information including:Customer informationFull name
Email address
Telephone number
Collection and delivery locations
Delivery dates and preferred times
Details about items requiring transportation
Vehicle requirements
Photographs or additional information voluntarily provided
Access, loading or special-handling requirements
Approximate delivery budget
Communications relating to a delivery enquiryCourier partner informationFull name and contact details
Business or trading name
Business type
Operating location
Vehicle information
Services offered
Operating areas and availability
Insurance, licensing or verification information where required
Information submitted as part of a partnership applicationWe may also collect technical information relating to use of our website, including browser, device, cookie and analytics information where applicable.2. How We Use Your InformationKONET may use personal information to:Receive, record and review delivery enquiries
Assess delivery requirements
Identify suitable courier partners
Facilitate connections between customers and courier partners
Enable suitable courier partners to respond to delivery enquiries
Review and manage courier partnership applications
Communicate with customers and courier partners
Operate, maintain and improve KONET's services
Maintain appropriate business records
Detect and prevent fraud, misuse and security incidents
Handle enquiries, complaints and disputes
Meet legal and regulatory obligations
3. Lawful Bases for ProcessingWhere UK data-protection law applies, KONET processes personal information only where an appropriate lawful basis exists.Depending on the circumstances, this may include:Contract — where processing is necessary to provide a requested service or take steps before entering into an agreement.
Legitimate interests — where processing is reasonably necessary to operate, protect and improve KONET's services, provided those interests are not overridden by an individual's rights.
Consent — where consent has been provided and consent is the appropriate lawful basis.
Legal obligation — where processing is necessary to comply with applicable law.
4. Sharing Information With Courier PartnersWhen a customer submits a delivery request, KONET may review the information provided and make relevant details available to suitable independent courier partners for the purpose of responding to the enquiry.Information shared may include delivery requirements, collection and destination information, preferred dates or times, item information and, where appropriate, customer contact details.Courier partners are expected to use personal information obtained through KONET only for legitimate purposes connected with the relevant delivery opportunity.Submitting a delivery request therefore means that relevant information may be shared with independent courier businesses where necessary to facilitate the requested service.5. Service Providers and Other Third PartiesKONET may use trusted third-party service providers to support the operation of its business and services.These may include providers of:Website and hosting services
Online forms
Data storage and management
Email and communications
Payment processing, where applicable
Website analytics and security
Professional and administrative servicesThese providers may process personal information on KONET's behalf where necessary to provide their services.KONET may also disclose information where required by law, regulation, court order or a lawful request from an appropriate authority.KONET does not sell personal information for unrelated third-party marketing purposes.6. Data SecurityKONET takes appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.While reasonable precautions are taken, no online service or method of electronic storage can be guaranteed to be completely secure.7. Data RetentionKONET retains personal information only for as long as reasonably necessary for the purposes for which it was collected.This may include retaining information where necessary to:Manage customer enquiries
Manage courier partnerships
Maintain business and transaction records
Resolve complaints or disputes
Prevent fraud or misuse
Meet legal, accounting or regulatory obligationsDifferent categories of information may therefore be retained for different periods.8. Your Data Protection RightsDepending on the circumstances and applicable law, individuals may have the right to:Request access to personal information held about them
Request correction of inaccurate or incomplete information
Request deletion of information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain types of processing
Request transfer of certain information where applicable
Withdraw consent where processing relies upon consentThese rights are not absolute and may be subject to legal limitations.Individuals also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if they believe their personal information has been handled in breach of applicable data-protection law.9. Cookies and Similar TechnologiesKONET may use cookies and similar technologies to operate its website, maintain functionality, understand how visitors interact with the website and improve its services.Where consent is required for non-essential cookies, these technologies should only be used after the appropriate consent has been obtained.Further information is available in KONET's Cookie Policy.10. International Data TransfersSome service providers used to support KONET's operations may process or store information outside the United Kingdom.Where personal information is transferred internationally, KONET will take appropriate steps to ensure that the information receives a level of protection required by applicable data-protection law.11. Third-Party Websites and ServicesThe KONET website may contain links to websites or services operated independently by third parties.KONET is not responsible for the privacy practices of independent third-party websites or services. Individuals should review the relevant privacy information provided by those organisations.12. Changes to This Privacy PolicyKONET may update this Privacy Policy from time to time to reflect changes to its services, business practices or legal requirements.Any revised version will be published on the KONET website and the Last Updated date will be amended accordingly.13. Contact UsIf you have questions about this Privacy Policy or wish to exercise your data-protection rights, contact:Email: [email protected]
Contact KONETWe're here to help.Whether you have a delivery enquiry, require support or would like to discuss working with KONET, get in touch with the relevant team below.Customer SupportFor questions regarding a delivery request, an existing enquiry or general support:Email: [email protected]Partnership EnquiriesFor courier businesses and professionals interested in working with KONET:Email: [email protected]
Business EnquiriesFor general business, commercial or other professional enquiries:Email: [email protected]Response TimesWe aim to respond to enquiries within 1–2 business days.Delivery requests submitted through our Request a Courier service are handled separately from general support enquiries.KONETUnited KingdomConnecting customers with trusted courier professionals across the UK.
Payment successfulYour lead has been purchased successfully.Your payment has been confirmed and this lead is now assigned to you.Next step: your purchased lead details will be available to you shortly / sent to your registered contact details.
Lead already purchased
This lead was purchased by another courier before your payment was completed.Your payment has been automatically refunded.No customer contact details have been released to you.
Next step: Please check your email for other available KONET delivery opportunities.